Terms and Conditions

By accessing or using the services of Greater Wellness Pilates, you agree to the terms outlined below. If you do not agree, please refrain from participating in our classes.

These terms may be updated at any time. Please review this page regularly.

Reformer Pilates Policy

No injuries or pregnancy beyond 14 weeks in semi-private group classes. Please book a consultation first.
A GP or specialist letter is required to confirm your fitness for Pilates if pregnant or injured.
Children 14–16 may only attend with a parent or guardian. Ages 16–18 require signed consent.

Cancellation Policy

Due to small class sizes, we have a strict 12-hour cancellation window. Failure to cancel in time will result in a full charge.

All cancellations must be made through our website booking system.

Memberships

Minimum Commitment

All memberships have a 3-month minimum commitment (12 weekly payments). No early cancellations or refunds are allowed during this period.

Auto-Renewal

After 3 months, your membership automatically renews indefinitely unless cancelled.

Cancellation

You may cancel after 3 months by providing 14 days’ written notice to: info@greaterwellnesspilates.au

Cancellations with less than 14 days' notice may incur an additional billing period.

No Refund Policy

No refunds for missed classes or non-attendance.
No refunds if cancellation notice isn’t correctly followed.

Personal Safety & Risk

Participation in Reformer Pilates involves physical activity and carries inherent risks. You assume all risk by joining classes.

Inform your instructor of any medical condition, injury, or pregnancy before participating.

Studio Etiquette

Please arrive at least 5 minutes before your session starts.
No late entries permitted after 10 minutes of class starting.
Grip socks are required for hygiene and safety.